Frequently Asked Questions

After years in mainstream medicine, Dr. Regan Tilley has opened the clinic she knew she was destined for. A medical home, where clients could come and feel welcome and free to be themselves. This is not a sterile, frightening experience. The focus is on you as a WHOLE person, not a diagnosis, not a number. Most traditional family practice docs routinely see over 2000 patients! We have fewer patients so we can provide top-of-the-line care to each and every patient. Our patient panel size is desirably between 300-400.

Using a direct primary care approach allows your doctor to treat you without the hindrances of insurance. It is closer to way things used to be. Dr. Regan does not have to cater to the computer, the accountants or administration wanting to meet quotas. No “hand on the door” care here. Instead, she passes on savings for members for labs, prescriptions, specialists, and imaging. She would rather herd cats than go back to insurance based practice.

You won’t have to pay a co-pay for office visits or routine physicals. Also you’ll be able to avoid many visits overall by sending your questions directly (no gate keepers) –– something you won’t get from a traditional practice. We are able to do a lot of labs, specialty testing, supplements and in-house prescriptions at a lower price. If we had contracts with insurance companies, we would be legally obligated to charge their higher prices.

More importantly, since you are getting all this amazing care from us, you can cut back significantly on your insurance premiums. Most DPC patients find a high-deductible, low-premium insurance plan so they’re covered in the case of a major health issue. But for all the rest, we’ve got you covered!

Check out Zion health and KNEW health share options as well. They give discounts to members of DPC practices.

The fee covers excellent primary care through office visits with no copay. This includes the following: annual wellness exams, sports physicals, school physicals, chronic care office visits, follow-up visits, basic office procedures and treatment of acute illness or minor injuries, all with minimal wait times in the office. The fee also covers direct communications with your provider: phone, text, video chat or email.

 

Also Included: 

Ear Wax Removal

Skin Tag Removal/Cryotherapy for warts

Skin Lesion Excision/biopsy (except face, this will be referred to dermatology)

Foreign Body Removal (appropriate for clinic setting)

Minor Laceration Repair (up to provider discretion)

Joint Injections/Trigger Point Injections

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Members pay a flat fee of $40 for any of the following procedures:

PAP test cytology (if further culture or testing performed you are responsible for the fee)

Once you are enrolled you will receive a private phone number to contact Dr. Regan as well as an invitation to our Practice Better app. Here you will be able to message the provider DIRECTLY, have DIRECT access after hours via phone.  After hours please call for urgent questions, but when in doubt call 911 or go to the Emergency room for an emergency. Urgent calls might mean a fever, a sick baby you have questions about, or an injury where you are seeking guidance for managing it. An emergency is head trauma, chest pain, stroke like symptoms, burns. Neither of those lists is all inclusive or limiting. Please always use your best judgement.

The most popular reasons for IV treatment is to relieve stress, rid your body of toxins, balance hormones, boost immunity, and make your skin healthier. There are positive anecdotal claims of relief and rejuvenation, but there’s no hard evidence to support these claims. Vitamins used in the IVs are water soluble, so once your body uses what’s needed, it will excrete the excess through your kidneys into your urine.

The core body temperature of children rises much faster than adults. When taking a sauna session with a child, operate at a lower temperature and for no more than 15 minutes at a time. A general rule of thumb is one minute inside your sauna per year of age for the child, but always accompanied by an adult. And remember to keep you and your children hydrated, even if you don’t see them sweating.

There are various studies on the use of infrared for a multitude of health benefits. Specifically, Sunlighten infrared saunas have been shown to increase core temperature for detoxification, temporarily lower blood pressure, and increase flexibility. Many other studies have shown infrared saunas to increase skin health, aid in relaxation and mental health, and support reduction of waist circumference. These studies can be found on Sunlighten’s website via the Light Science research library.

Drink 16 oz of water prior to your session and plan to drink 32 oz in the hours following.

Come prepared to relax and unwind, leave your device on “do not disturb” if you can, so you can have an immersive experience.

One session will leave you feeling refreshed and rejuvenated. But similar to exercise, the more you do
it, the better the results. Recommended use is 3-4 times per week for 30-40 minutes.

IV nutritional therapy is very effective and generally safe when administered by a trained practitioner.

The vast majority of patients can tolerate most IV nutritional therapies. However, there are certain medical conditions were IV nutritional therapy is contraindicated. An individual may have an allergy to a nutrient and therefore should not receive infusions containing that nutrient. In addition, kidney or heart disease or high blood pressure may prevent the use of some of the nutrients. Lastly, those diagnosed with G6PD deficiency can’t receive IV Vitamin C in high doses.

Chromotherapy uses the wavelengths of color to therapeutically enhance your wellness. See the handout

ART is sound and vibration to further deepen the sensory experience.

Essential oils can be used to create aromatherapy during your sauna session.

Bring any stones or crystals you have that you may feel attuned to use as well.

• Air embolism that can lead to a stroke
• Fluid overload
• Electrolyte imbalances that can lead to kidney, brain and heart damage
• Vein irritation
• Infection

All of these risks are taken into consideration when receiving IV nutrition. We at WHOLEhealth MHK do everything we can to avoid any of these risks, but like most things, we have to alert you to possible risks. (After the medical waiver is filled out, we reserve the right to refuse treatment to individuals that fall in the high risk category.)

• Vitamin B1 – Essential for glucose metabolism.
• Vitamin B2 – Breaks down protein, fats, and carbohydrates.
• Vitamin B3 – Helps convert food into energy.
• Vitamin B6 – Aids in the production of important neurotransmitters in the brain.
• Vitamin B12a – Supports the normal functioning of the nervous system.
• L-Carnitine – An amino acid which transports fatty acids into the mitochondria.
• Inositol – One of the nutrients that belongs to the B vitamin complex. It works to reduce blood cholesterol and support the metabolism of fats.
• Choline – Helps to transport fat and cholesterol, as well as help the liver excrete chemical waste products inside the body.

These are not intended to diagnose, treat or cure any medical conditions. There is some thought the vitamins included support the above functions in the body.

Methylcobalamin 1 mg/mL (10mg/mL in Lipo-Boost 10), Pyridoxine HCl 12.5 mg/mL, Choline Chloride 50 mg/mL, Inositol 50 mg/mL, Thiamine 50 mg/mL, Niacinamide 85 mg/mL, Dexpanthenol 10 mg/mL, Riboflavin-5-Phosphate1.7 mg/mL, Acetyl-L-Carnitine 30 mg/mL, Lidocaine Hydrochloride 10 mg/mL

At WHOLEhealth MHK you must be clothed, but in as little as you are comfortable wearing. The area is semi-private but there may be rare occasions where someone will walk by, so we recommend full coverage shorts for men, and women at least a sports bra and shorts, or T-shirt and shorts.